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Support Center

Landpack offers a variety of services to add value to the customer’s experience. These services include Planning, Application Evaluation, Engineering, Manufacturing, Installation, Commissioning, Machinery Rebuild, Quality Assurance, Maintenance, Training, Parts and Service Support…

Foshan Land Packaging Machinery Co., Ltd.

Pre-Sales Service

● Free Packaging Solutions

Inquiry and consulting support, professional packing solution for free

● Machine Video Reference

Packing Machine videos for your reference.

● Sample Packing Testing

Sample packing testing support.

● View our Factory

Welcome to visit our factory

After-Sales Service

● Technical Manuals and Video

Our operating manuals and illustrated machine parts manuals are provided with each new machine And our complete machine installation video.

● Online Help

If any problems happend and you can not find out the solutions, Telecom or Online face to face communication available 24 hours.

● Field service

Our factory trained technicians can be sent to your country for machine installation, emergency service, machine upgrade installations and regular maintenance.

● Warranty

The machine will have One year guaranty for machine, Two years guaranty for electrical part. During the warranty year if any of the parts broken not by man-made. We will free charge to replace the new one to you.

The warranty will begin after the machine send out we received the B/L.

● Maintenance

We are ready to propose a maintenance plan for your machines, safety precautions, … to minimize machine stops and increasy the reliability.

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